[ Tips ] 一分鐘使用導覽
商品編號： 9-683-068 出版日期： 1983/04/25 作者姓名： Heskett, James L. 商品類別： Service management 商品規格： 18p 再版日期： 2003/06/02 地域： 產業： 個案年度： 1982 - 1982
商品敘述：
The Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). Various proposals are set forth for expanding the capacity of the hospital. In assessing them, serious consideration has to be given to the culture of the organization and the importance of preserving it in a service delivery system. In addition to issues of capacity and organizational analysis, describes a well-focused, well-managed medical service facility that may well point the way to future economies in the field.
涵蓋領域：
Growth strategy;Organizational transformation;Process improvement;Service delivery
相關資料：
Case Teaching Note, (5-686-120), 16p, by James L. Heskett;Video Short, (7711), 0p, by James L. Heskett
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